Our Brightnous IT Services Pvt. Ltd provides a secure and convenient payment system to facilitate transactions between users and healthCare professionals. We prioritise the security and privacy of payment information, and offer the following features and policies regarding payment services:
a. Brightnous IT Services Pvt. Ltd accepts various payment methods, including UPI payments, phone pe, google pay, paytm, credit cards, debit cards.
b. Users can select their preferred payment method during the booking process.
a. We employ industry-standard security measures to protect payment information and ensure secure transactions.
b. All payment transactions are encrypted to safeguard sensitive data and prevent unauthorized access.
a. The pricing for doctor consultations is clearly displayed within the application interface, including any extra applicable fees or charges.
b. Users are provided with a clear understanding of the total cost before confirming a booking.
a. Upon booking a consultation, users' payment details are securely processed.
b. The payment will be charged to the selected payment method at the time of the consultation or as per the specified billing cycle.
a. Users will receive a digital invoice or receipt for each transaction made through Brightnous IT Services Pvt. Ltd.
b. The invoice or receipt will include details such as the consultation date, time, doctor's information, and the amount paid.
a. Refunds for eligible cases, as per our refund policy, will be processed promptly and issued to the original payment method used.
b. Cancellation fees, if applicable, will be deducted from the refund amount according to our cancellation policy.
a. We comply with applicable data protection and privacy laws to safeguard users' personal and payment information.
b. User data is handled in accordance with our privacy policy, ensuring confidentiality and security.
a. In the event of any payment-related disputes or issues, users are requested to contact our customer support team for prompt assistance.
b. Our team will investigate the matter and work towards a fair resolution. Please note that while we take every precaution to ensure secure payment services, users are responsible for maintaining the confidentiality of their login credentials and should refrain from sharing their account information with unauthorized individuals.
•If you have any questions or require further clarification regarding our payment services, please do not hesitate to reach out to our customer support team. We are committed to providing a smooth and reliable payment experience for all users of Brightnous IT Services Pvt. Ltd.